June 13, 2008 STC Chapter Meeting
The Quest for Information Quality

• Do you have standards for information quality? 

• Do you monitor, measure, and track conformance to your information quality standards? 

• Are your information quality metrics collected consistently and objectively? 

• Are your information quality metrics collected automatically on every information product that you deliver? 

• Are your information quality metrics presented in a meaningful, actionable manner? 

• Can you conclusively demonstrate information quality improvements? 

• Can you tie cost and time-to-market reductions directly to information quality improvements? 

• Is your CFO happy with information development and translation costs?

If you answered yes to all of these questions, you are applying well-known quality management principles to your information development, localization, and production processes. And you know that in addition to quality improvements, you have generated substantial cost and time savings. You also know that your company is among the elite minority that knows their own IQ, and continually improves it.

The rest of you likely answered no to most of the questions, either because you thought it was too hard, or too expensive, or too time consuming. Or not possible at all…

This presentation will let you know what the yes people know, and how you can apply that knowledge to help improve your company’s IQ. And reduce content supply chain costs by 10% to 30% or more.

Our Speaker is Kent Taylor

Recovering Tech Pubs Director and structured writing/content management/single sourcing/multi-use/multi-purposing champion and Quality Management zealot. I’ve made it to step 11 (and actually retired) three times, but keep having setbacks. Each new breakthrough in tech pubs technology brings me back to the field with renewed hopes of achieving the holy grail of cost, quality, and timeliness ... in multiple media and multiple languages.

On the Menu:
Chicken & Veggie Wraps
Chips, Vegetables with Dip
Fresh Fruit
Banana Pudding
Bottled Water & Iced Tea

Go to the Meetings page to register for this event.

Information about STC
The Twin Cities Community holds one meeting during the second week of each month, September through June, at TIES. In addition, they offer special events, such as workshops, happy hours, or celebrations. They sponsor annual competitions in technical art, technical publications, and online communication.