Want to share with all you technical communicators what I read in Technology You’ll Love, an article in the September/October issue of AARP:

Listen to the Experts: We asked some New York kids for their top tips in the digital life.

“One time my mom couldn’t figure out how to connect her laptop to the printer wirelessly, so I had to do that. I went to the computer’s Help menu. Help really does help.”  Ariana DiPreta

Reading that -- as my father would have said it--“warmed the cockles of my heart!”